Questions? Please call the Box Office at (828) 254-1320
Information You Give Us:
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, improving our site, and communicating with you.
Information from Other Sources:
For reasons such as improving our service, we may receive information about you from other sources and add it to our account information.
Does Asheville Community Theatre Share the Information It Receives?
Information about our customers is an important part of our business, and we do not sell it to others. We do share customer information at times with our partners (for instance, the North Carolina Theatre Conference).
If you have any concern about privacy at Asheville Community Theatre or www.ashevilletheatre.org, please send us a thorough description to firstname.lastname@example.org, and we will try to resolve it. Our business changes constantly. This notice will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. You should check our Web site frequently to see recent changes.
Inclement Weather Policy
Snow closings will be posted by 4:00 pm on our website each performance day (matinees by 11:30am) and cancellations will be announced on WLOS.
In the event of a show cancellation by ACT:
If ACT cancels a performance due to inclement weather, ACT will exchange your tickets for another performance of the show (or another Mainstage production of your choice). A refund of your tickets is an available option, but we ask that you consider supporting ACT by either accepting vouchers or making a contribution to the theatre in the amount of your tickets. If neither of those options is acceptable, we will be happy to refund your tickets.
In the event that ACT has the performance, but you cannot attend due to weather:
If ACT does have the performance, but you cannot attend the performance due to inclement weather, ACT will exchange your tickets for another performance (if available) or provide vouchers for an upcoming Mainstage production of your choice. In order to exchange your tickets, please call the Box Office at least three hours before the performance and arrange for the exchange. No refunds are available if the performance occurs as scheduled.
We thank you for your patience as we deal with any weather challenges!